The Customer Success Café · TheCScafe.com

5-Point Revenue Impact Scale

Score and sort customer contacts by revenue potential so your outreach focuses on people who can truly move NRR, expansion and referrals.

How to use this: Add key customer contacts, then rate each person on the five revenue impact dimensions. The tool gives you a single impact score, visual breakdown and a suggested outreach strategy.

Scoring guide: 1 = Very low impact, 3 = Moderate impact, 5 = Maximum impact on revenue and opportunity.

Revenue impact analysis

Customers below are ordered by impact score so you can decide who gets your next few weeks of focused outreach.